Frequently Asked Questions
How do I make an appointment? The easiest way to book is by selecting the Groupon 60 or 90 Minute Therapeutic Massage special on the online scheduler. (Please click here to view the online schedule) It will show you all availability in real time, and as soon as your book your appointment, it is confirmed. You will also receive a confirmation email with your appointment information, as well as driving directions and parking instructions for the office and another 24 hours before your appointment time with the same information.
Alternatively, you can also email me at firstname.lastname@example.org. Please note that with the increased volume of appointments, I am in appointments all day and into the evening. It may take me up to 24 hours to return emails. Please be as specific as possible when you reach out, so we will not play email tag.
What if there are no dates available by my expiration date? The promotional value of the Groupon will be honored, as long as your massage is scheduled by the expiration date, even if your actual appointment time may fall on a later date. For example: If your Groupon expires 10/31 and the next available appointment time is 11/5. As long as you schedule the massage appointment by 10/31, your Groupon will be honored on the 11/5 date.
Can my friend and I get massages at the same time? Not at this time. Arrangements can be made for yourself and your friend/family member/spouse to be massaged one after the other, with a short 15-minute break in between. While one person is being worked on, the other can relax in the waiting room and read a book, or visit www.aquaserenewellness.com to book a service with one of our partners located within our collaborative wellness space to have a full spa day.
Thank you again and have a great day! Please feel free to contact me with any questions or concerns!